925 Heart Eternity Sterling Silver Ring Band RG-OX-SL-012

Celebrate love and connection with this delicate Sterling Silver Eternity Heart Band Ring, crafted in 925 sterling silver with a charming heart motif. Featuring a repeating solid heart pattern with raised hearts outlined in oxidized silver, this minimalist ring exudes elegance and strength. Its versatile design makes it perfect as a promise ring, anniversary gift, or a charming everyday jewelry piece for those who cherish meaningful symbols. The dainty heart band is designed to symbolize love, unity, and enduring bonds, making it an ideal gift for loved ones or a special treat for yourself. Whether worn alone or stacked with other rings, this silver heart ring adds a touch of understated sophistication to any look. Crafted with care, it’s a timeless piece that embodies heartfelt sentiment and style. Elevate your jewelry collection with this beautifully crafted, symbolic piece that is sure to become a treasured favorite.

Refund & Return Policy – Sushain Jewelry

At Sushain Jewelry, due to the nature of fine jewelry and customized products, returns are strictly controlled and initiated only after internal approval.

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1. Return Request Window

Customers must report any issue within 7 days from the date of delivery.

After 7 days, no return or replacement request will be entertained.

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2. Return Authorization Process

Returns are not automatically accepted.

• Customers must first notify us via email with:

• Order number

• Clear photographs

• Mandatory unboxing video

• After review, if the case is approved,

Return pickup or return instructions will be initiated by Sushain Jewelry.

Customers should not ship any product without written approval from our team.

Unauthorized returns will not be accepted.

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3. Mandatory Unboxing Video Requirement

A continuous unboxing video is compulsory for:

• Damaged product claims

• Missing item claims

• Wrong product claims

The video must clearly show:

• Sealed package

• Shipping label

• Full opening process

• Condition of item

Claims without video proof may be rejected.

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4. Eligible Return Cases

Returns may be approved only in cases of:

• Manufacturing defect

• Incorrect product delivered

• Size issue (subject to feasibility)

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5. Non-Returnable Items

The following are strictly non-returnable:

• Customized or personalized jewelry

• Made-to-order items

• Used or worn products

• Products damaged due to mishandling

• Requests made after 7 days of delivery

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6. Refund Process

If return is approved and product passes inspection:

• Refund will be processed to the original payment method.

• Refund timeline: 5–10 business days after inspection approval.

Shipping charges, duties, and payment gateway charges (if applicable) are non-refundable.

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Replacement Policy

Replacement (instead of refund) may be provided in case of:

• Manufacturing defect

• Incorrect item shipped

• Size issue (resizing/replacement subject to design feasibility)

Additional shipping or resizing charges may apply in case of size-related replacements.

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Cancellation Policy

• Orders may be cancelled within 6 hours of placing the order.

• After 6 hours, cancellation may not be possible as processing may have started.

• Customized or made-to-order items cannot be cancelled once production begins.

Refund for eligible cancellations will be processed within 5–7 business days to the original payment method.

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925 Heart Eternity Sterling Silver Ring Band RG-OX-SL-012

Description

Return & Refund Policy

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